Boco Frequently Asked Questions

What are the delivery charges for orders from the Online Shop?

Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected.

Which payment methods are accepted in the Online Shop?

We accept the following payment methods: Credit Card, Debit Card, Direct Bank Transfer services.

How long will delivery take?

Delivery time is between 2 weeks and 3 weeks standart shipping, 1 week for Express shipping.

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure. So, our site is highly secure as bank sites.

Your personel data is secured too. We are following latest EU GDPR Standards. For more information: Privacy Policy

What exactly happens after ordering?

Your order will be sent out via the most suitable carrier, dependent on size and weight.
Once your order has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures.

How can i receive an invoice for my order?

You should have received an invoice in the order confirmation e-mail that we sent you right after your payment was processed.